Candlewood Suites Houston The Woodlands by IHG

“Great place...good stay”

The location is relevant to major roads and easy access to them. The microwave wasn’t fully functional; only the number button “6” worked, so I had to keep an eye on it while trying to warm some food.

Christopher·2 weeks ago

“Clean comfortable and well situated hotel!”

The property is close to the doctor offices and you don’t have to get on the interstate. I liked that the staff is friendly and informative. The room was clean and comfortable! It was a bit hard to contain the water in the shower.

Debra·3 weeks ago

“Do not ever go to this hotel....EVER.”

Nothing positive to mention. This was the worst hotel I have ever stayed in. I have traveled all over the United States and the world and have never stayed in a hotel this dilapidated, lacking maintenance, and with hotel 'guests' who were clearly living there. For a hotel that we were told was "newly renovated", this is a terribly run‑down property and is very poorly maintained. The first room we were in had a leak under the bathroom sink plumbing, so we had to move rooms from the 3rd floor to the 1st floor. The second room we were in, we found on day 1, there was a constant leak of water running down the inside of the wall on the outer edge of the shower, and rolling out of the wall on top of the baseboard and leaving a constant trickle of water in the bathroom, mildly flooding the bathroom floor. We notified the staff and just kept towels on the floor to absorb the water. The dishwasher was completely detached from the countertop secured fasterner, and when we opened the dishwasher, the entire dishwasher tilted out and forward, coming out from underneath the kitchen counter. While we were there, the cable TV was so unavailable that we got only about 3 channels. The staff said they are aware of it and working on getting a new cable company. However, during the full week we stayed, there was essentially no TV available. In addition, due to the TV function not allowing us to download our own streaming apps, we had to watch TV from my computer, plugging in an HDMI cable to the TV and projecting our streaming apps onto the TV. There were only 2 plates, and 2 each of a fork, spoon, butter knife, and cups in the room. Poorly appointed for a longer‑term stay. Finally, on the very last day we were checking out, the condensate drain on the air conditioning unit started overflowing into the room. We got out of that place as fast as we could. Oh wait… only to encounter multiple days of returning to the hotel in the evenings being overtaken by smoke from people outside smoking pot/weed, every night. It was sickening. These are the 'guests' who we clearly saw were living there. We will NEVER recommend this hotel to anyone.

Kelsey·A month ago

Sorry but the AC is very loud. We have a big room with a small kitchen but the bed is close to the AC, mostly in the middle of the night it’s a little scary 🔊🤷‍♀️.

Ostapowicz·2 months ago

Great location close to the hospital

Pamela·2 months ago