“Good value for money.”
We received early check‑in and were assigned two adjacent rooms, though neither had windows or an outside view. The AC worked well and Wi‑Fi was available. Staff were helpful, efficient, and quick to respond to our needs. The food was good and tasty. However, there was no outside view, the bathrooms lacked a place to hang clothes, the shower area was subpar, and the Wi‑Fi connection was weak. There was confusion about whether our booking or plan included complimentary breakfast. I had booked a “Super Saver” plan (which includes breakfast), but the staff told me the hotel had it listed as EP (European Plan), which is without breakfast. The information given to the hotel and the customer should be absolutely clear and unambiguous—why should the terminology differ between the customer and the hotel?
SubhashA month ago