The room was very comfortable and clean, yet the front desk attendant sat on a stool, never greeted me, and was rude and unwelcoming when I tried to start a conversation; she could use some customer‑service training.
Teddy3 weeks ago
★★★·Kermit·9.3
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or just type it: “around the 20th, three nights”
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The Holiday Inn Express - Kermit by IHG in Kermit offers family rooms with air-conditioning, private bathrooms, and modern amenities, including tea and coffee makers, hairdryers, refrigerators, free toiletries, microwaves, and TVs. The hotel features a fitness centre, outdoor pool, free WiFi, lounge, and 24-hour front desk, plus a complimentary American buffet breakfast daily.
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How guests rate the property, aspect by aspect.
The room was very comfortable and clean, yet the front desk attendant sat on a stool, never greeted me, and was rude and unwelcoming when I tried to start a conversation; she could use some customer‑service training.
Teddy·3 weeks ago
The food was excellent!
Tarren·2 months ago
Arriving at 10am after a 7‑hour drive, I had to wait 2 hours in my truck for an early check‑in because the manager was absent on the weekend.
Conchi·4 months ago
The hotel is conveniently close.
Seely·6 months ago
The staff were friendly, but the place smells and the surroundings feel very industrial.
Ashley·10 months ago