The property owner contacted us at check‑in, after we had arrived, to tell us that the property had closed for political reasons with the owner, leaving us without accommodation after we had arrived in Pisa.
GaryA month ago
Just a moment…
★★★·Pisa·5.8
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or just type it: “around the 20th, three nights”
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22 m² · 1 double bed · Sleeps 2
20 m² · 1 double bed · Sleeps 2
16 m² · 1 double bed · Sleeps 2
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Lungarno Suite, Pisa sits in the historic city centre, offering panoramic city views and walking distance to the Leaning Tower, Pisa Cathedral, and Piazza dei Miracoli. Rooms include private bathrooms, air‑conditioning, free Wi‑Fi, flat‑screen TVs, terraces, balconies, and complimentary off‑site parking. Guests benefit from a free airport shuttle, on‑site bar, massage services, and nearby botanical gardens, Piazza Napoleone, and Guinigi Tower.
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How guests rate the property, aspect by aspect.
The property owner contacted us at check‑in, after we had arrived, to tell us that the property had closed for political reasons with the owner, leaving us without accommodation after we had arrived in Pisa.
Gary·A month ago
When we arrived at the scheduled date, we learned the hotel had closed a month earlier; neither the owner nor Booking notified us, and we didn't get a refund even though we received no service.
Anaïs·A month ago
Upon arrival, we discovered the property no longer existed; catastrophe—how could a booking be made without informing guests that the establishment had closed?
Monika·2 months ago
The central location and air‑conditioning were fine, but there was mold on the ceiling, dust in the toilet kept flowing from 21:00 to 9:00, the key was in the wrong locker, the host stopped responding after two messages, the bed was extremely hard, the toilet was dirty, we woke up at night to drunken, shouting people because we were near nightlife.
Dorieke·2 months ago
There was a total lack of hygiene, the bed had all slats exposed, and the owner was indifferent and careless.
Grimaldi·2 months ago