“It was a very unpleasant experience. The manager lied to us and the staff are not trained well”
The pool was a highlight, but the staff left something to be desired.
Jose2 months ago
Just a moment…
★★★·Port Arthur·8.2
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or just type it — “around the 20th, three nights”
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The Residence Inn By Marriott Port Arthur in Port Arthur offers comfortable rooms with free WiFi, ensuring a pleasant stay. Guests can enjoy a fitness centre, sun terrace, and year-round outdoor swimming pool, as well as an outdoor fireplace and barbecue facilities. Breakfast options include American, buffet, vegetarian, and gluten-free choices.
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How guests rate the property, aspect by aspect.
The pool was a highlight, but the staff left something to be desired.
Jose·2 months ago
The place was spotless; nothing to complain about.
James·3 months ago
Everyone was super friendly and the place was impeccably clean!
Kristy·6 months ago
The front desk was fantastic, and everything else was very nice.
Lauren·7 months ago
My recent stay at this hotel was a mixed bag. On the positive side, the room was clean, which was a relief after a long day. However, we encountered a significant issue with our room, which had no reception, making it impossible to stay connected. This was particularly frustrating since we've stayed in this hotel before and knew the room's layout. As a result, I would advise future guests to request a different room if they value reliable internet access.
Kim·A year ago