The staff were friendly and welcoming
The hotel's proximity to shopping and downtown Franklin, and the friendly staff made our stay more enjoyable.
The room was clean and comfortable
The bathroom was spotless
Distilled by Parley from the 25 most recent of 179 verified guest reviews
The room was clean and comfortable
— how guests describe the rooms
32 m² · 2 queen beds · Sleeps 4
It has a refrigerator — and a coffeemaker.
Beds 9.4/10 · 29 guests mention them
29 m² · 1 king bed · Sleeps 2
It has a king-sized bed — and a 49-inch HDTV.
Beds 9.4/10 · 29 guests mention them
30 m² · 1 king bed · Sleeps 2
The Executive King Room offers a spacious layout, excellent bed comfort, and upgraded amenities. Guests enjoy continental breakfast, hors d'oeuvres, and lounge access. The bathroom features an elegant shower and bathrobes, providing a luxurious retreat.
Beds 9.4/10 · 29 guests mention them
32 m² · 1 king bed · Sleeps 2
The King Room with Mobility Accessible Tub at Hilton Franklin Cool Springs offers a spacious layout, featuring a king-sized bed, over-sized desk, and excellent bed comfort. Standout amenities include a 49-inch HDTV, refrigerator, and coffeemaker, providing exceptional comfort and convenience.
Beds 9.4/10 · 29 guests mention them
84 m² · 1 king bed and 1 sofa bed · Sleeps 4 · Suite
The largest room here — bathtub and microwave.
Beds 9.4/10 · 29 guests mention them
33 m² · 2 queen beds · Sleeps 4
The Queen Room with Two Queen Beds - Mobility Access features two queen beds, an oversized desk, and amenities like air conditioning, a 49-inch HDTV, refrigerator, and coffeemaker, offering exceptional comfort and accessibility for guests with mobility needs.
Beds 9.4/10 · 29 guests mention them
31 m² · 1 king bed · Sleeps 2
It has extra space — and a king-sized bed.
Beds 9.4/10 · 29 guests mention them
31 m² · 1 king bed · Sleeps 2
The King Room offers exceptional comfort with a spacious layout, featuring a king-sized bed, sofa bed, and extra space. It includes a 49-inch HDTV, refrigerator, coffeemaker, and disability access, making it a convenient and comfortable choice.
Beds 9.4/10 · 29 guests mention them
32 m² · 2 queen beds · Sleeps 4
The Queen Room with Two Queen Beds at Hilton Franklin Cool Springs offers spacious accommodations with excellent bed comfort, featuring two queen beds, a large desk, and modern amenities such as a 49-inch HDTV, refrigerator, and coffeemaker, making it highly convenient for guests.
Beds 9.4/10 · 29 guests mention them
31 m² · 1 king bed · Sleeps 2
The Executive King Room at Hilton Franklin Cool Springs features a spacious layout, excellent bed comfort, and a flat-screen TV. It includes a continental breakfast, hors d'oeuvres, and upgraded bathroom amenities, such as a bathroom scale and elegant bathrobes, for enhanced comfort and convenience.
Beds 9.4/10 · 29 guests mention them
84 m² · Sleeps 4
The One‑Bedroom King Suite offers a separate bedroom with an extra‑large double bed and a living area that includes a sofa bed, accommodating up to four guests. The en‑suite bathroom provides a freestanding shower, a soaking tub and a hair‑dryer, while a nearby powder room adds convenience. Entertainment and connectivity feature two 49‑inch HDTVs, a safe, a wet bar, a refrigerator, a microwave, a coffeemaker, and an iron with ironing board.
“Family reunion 2026”
Breakfast was good and the location was great for a family reunion, close to relatives and events, but I would have preferred an indoor pool or spa; otherwise it was fine, though the $12 a day parking fee for a simple open lot with no bellhop or valet service was a bit annoying.
“Overall great! Bathroom door lock didn't work. That was the only complaint.”
The bathroom door lock needs to be repaired.
“Confortable 4-star choice in Nashville/Franklin area”
The rooms were spacious with comfortable beds and showers, the bar and breakfast were decent, and there was plenty of parking; it’s a short drive to downtown Franklin and Brentwood, but the parking could be free and the restaurant service could improve.
“very nice”
The place was clean, but the parking fees were a downside.
Breakfast was acceptable and the location was convenient, but the room itself was dirty.
“Family reunion 2026”
Breakfast was good and the location was great for a family reunion, close to relatives and events, but I would have preferred an indoor pool or spa; otherwise it was fine, though the $12 a day parking fee for a simple open lot with no bellhop or valet service was a bit annoying.
“very nice”
The place was clean, but the parking fees were a downside.
“Overall great! Bathroom door lock didn't work. That was the only complaint.”
The bathroom door lock needs to be repaired.
Breakfast was acceptable and the location was convenient, but the room itself was dirty.
“Confortable 4-star choice in Nashville/Franklin area”
The rooms were spacious with comfortable beds and showers, the bar and breakfast were decent, and there was plenty of parking; it’s a short drive to downtown Franklin and Brentwood, but the parking could be free and the restaurant service could improve.
