They didn’t clean the room on the second day; when I complained they said they only clean every other day, something they never mentioned before I raised the issue. The staff were very willing to help with any complaint.
Santiago2 weeks ago
★★★·Bloomington·8.5
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or just type it — “around the 20th, three nights”
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The 4-star Hyatt Place Bloomington / Normal hotel in Bloomington features a fitness centre, terrace, and 24-hour front desk. Air-conditioned rooms offer free WiFi, private bathrooms, seating areas, flat-screen TVs with satellite channels, and refrigerators. The hotel serves American cuisine at its restaurant and provides a dairy-free option. Nearby attractions include David Davis Mansion (3.1 km) and Milner Library (500 metres).
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How guests rate the property, aspect by aspect.
They didn’t clean the room on the second day; when I complained they said they only clean every other day, something they never mentioned before I raised the issue. The staff were very willing to help with any complaint.
Santiago·2 weeks ago
The front desk staff were incredibly rude when I tried to check in, and I couldn't even get a room.
Josie·2 weeks ago
Everyone was so friendly and welcoming!
Chelsea·A month ago
I checked in, but a severe storm knocked out power for the entire stay, and they promised a refund, yet I'm still fighting to get my money back for the night I couldn't stay due to the storm. No follow‑up communication after the initial lie.
Lisa·A month ago
The room was spotless.
Walter·A month ago