“Pessima Gestione”
I stayed for four nights with my partner and our well‑kept little baby for a short relaxing holiday in Scanno. We spent over €420, expecting at least basic professionalism, calm, and respect for guests. Unfortunately, it was a nightmare in management and humanity. The main points of our discomfort: Total lack of privacy and acoustic isolation—our “pink room” was just 20 cm from the guest bathroom of the “green room,” so we were trapped between their room and their bathroom, forced to endure constant traffic from two other people at any hour. Zero privacy, zero tranquility, zero isolation. Lack of transparency and a bad smell in common areas— the listing didn’t mention that breakfast had to be taken in a shared space with three other rooms, and the breakfast area was made unpleasant by a persistent garbage odor. Freezing shower and absurd management responses—after a day at the lake and the mountains, we desperately needed a warm shower to combat the chill. Result? Water that was always cold. After I had to adapt to a freezing shower, my partner was left in the bathroom, soapless and trembling in disbelief. When he pointed out that for over €400 the minimum guarantee should be hot water, the lady absurdly replied that we had accepted that price because the room was for four people… it’s a shame the two extra beds weren’t even prepared!
Albano·2 months ago