The place is a scam, do not book here.
Yael6 months ago
Just a moment…
Mexico City·2.5
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or just type it — “around the 20th, three nights”
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10 m² · 1 single bed
15 m² · 1 double bed
15 m² · 1 double bed
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HZ Boutique Guesthouse in Mexico City offers stylish rooms with balconies overlooking the city, shared bathrooms, tiled floors, hairdryers, and a cozy lounge. Guests enjoy a terrace, free Wi‑Fi, and a fully equipped shared kitchen. Located 15 km from Benito Juarez Airport, it sits near the Soumaya Museum (4.3 km) and Chapultepec Castle (7 km).
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How guests rate the property, aspect by aspect.
The place is a scam, do not book here.
Yael·6 months ago
Nothing, it’s a scam! From the moment I booked, I asked to arrive at a specific time, but no one from the hotel staff answered me. On the day of the reservation, when I arrived at the address, the HZ Guesthouse didn’t exist. I immediately asked for help from booking, but I have to wait for their investigation to get my money back. I hope they do the right thing!
Ruiz·8 months ago
They never answered my calls, I didn’t use the room, it’s fraud.
Alvarado·A year ago
The coffee maker, fridge, and microwave were all there, but there was no water to drink.
Jose·A year ago
The place is just a short walk from Parque Bicentenario and only two blocks from the metro, so moving around was a breeze; the host and the manager were both very attentive and responsive. The only downside was the unavoidable noise from outside, which the host couldn’t control.
Noemi·A year ago