There was nothing positive, and the place doesn't exist; getting a refund is not easy.
Owen3 months ago
Cardiff·1.0
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or just type it — “around the 20th, three nights”
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12 m² · 1 double bed
20 m² · 1 double bed and 1 bunk bed
32 m² · 2 double beds and 1 bunk bed
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Comfort Zone in Cardiff offers a pet‑friendly guest house with a private garden, free WiFi, and a hot tub. Each room features a kitchenette, washing machine, and ensuite bathroom. The property sits 6 km from Cardiff University and 25 km from Cardiff Airport, providing easy access to Cardiff Castle, Cardiff Bay, and local attractions.
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How guests rate the property, aspect by aspect.
There was nothing positive, and the place doesn't exist; getting a refund is not easy.
Owen·3 months ago
I had an absolutely awful experience here—no communication from the owner whatsoever. I tried calling them many times and they always went straight to voicemail. I couldn’t get in, so I ended up spending the night in my car and then had to book an expensive hotel for Sunday because we were there to see Metallica. I hope we can get a refund; I never expected this to happen. It was absolutely disgusting.
Colin·3 months ago
I would not recommend this place at all; it feels like a scam and you should avoid booking it.
Mark·3 months ago
El anfitrión nos dejó colgados.
Borja·4 months ago
We never got into the property because the host didn’t answer their phone, didn’t reply to messages, didn’t give us a pin for the lockbox, and never came to let us in. We had to call the helpline and ask them to contact the host, but that didn’t work either. Fortunately we got a refund, but we had to find somewhere to stay that same day, which was HELL.
Sara·4 months ago