The location was great, the comfort level was high, and the staff were courteous, but the volume of guests was a bit much.
Rocchina3 weeks ago
Just a moment…
Madrid·7.7
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or just type it — “around the 20th, three nights”
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The Urban Inn Capsule Madrid is centrally located, with Gran Via just a 2-minute walk away and Plaza Mayor 1 km from the property. Adolfo Suarez Madrid-Barajas Airport is 19 km distant. The hotel offers air-conditioned capsules with city views, free WiFi, and amenities like hairdryers and slippers. Nearby attractions include the Thyssen-Bornemisza Museum, Royal Palace of Madrid, and Mercado San Miguel.
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How guests rate the property, aspect by aspect.
The location was great, the comfort level was high, and the staff were courteous, but the volume of guests was a bit much.
Rocchina·3 weeks ago
The place was clean, close to everything, and the staff were friendly, but the noise was a problem and the capsules were not insulated at all – you could hear everything 😆, making it impossible to sleep without waking up.
Benedicte·3 weeks ago
The atmosphere was calm and the location unbeatable. Cleanliness was excellent, especially the bathrooms which stayed spotless at all times. The only issue was the noise from the individual capsule fans.
Susana·3 weeks ago
Clean, friendly staff, and a great location. The other guests in the same cabin area talk loudly and don’t realize people are resting.
Orlando·3 weeks ago
The location was good and the facilities were clean. However, towels aren’t provided – you must bring your own or pay for them. The capsule door mechanism and stair‑elevator noise is loud and wakes you up; I woke four times from the capsule door moving, and at 6 am the corridor was full of chatter that could be heard everywhere. Before check‑in you have to pay to leave luggage. I wouldn’t stay again for the price I paid.
Mariam·3 weeks ago