The staff, the pool, and the on‑site restaurant were all good, but there was no hot water, the toilets were poorly functional, and the gym was unusable because the machines didn’t work.
Clotilde2 months ago
Just a moment…
★★★★★·Valladolid·7.6
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or just type it — “around the 20th, three nights”
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Ecotel Quinta Regia, a colonial Mexican-styled hotel, is located 5 blocks from Valladolid's Plaza Principal. The hotel features an outdoor pool, El Mexicano restaurant, and tennis courts. Rooms have private balconies or terraces, free Wi-Fi, cable TV, and safety deposit boxes. The hotel is surrounded by gardens, offers a hot tub, and provides free parking, near Canton Francisco Park and Chichen Itza.
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How guests rate the property, aspect by aspect.
The staff, the pool, and the on‑site restaurant were all good, but there was no hot water, the toilets were poorly functional, and the gym was unusable because the machines didn’t work.
Clotilde·2 months ago
The service was very friendly and personalized, the rooms were very comfortable, and the restaurant service was excellent, but the food prices seemed high, and the kitchen and waiter service were excellent.
Flor·2 months ago
Everything was fine, but they didn’t provide keycards or keys to enter the room.
Aimy·2 months ago
The facilities and location were great, but the parking space was small.
Jose·2 months ago
The tranquility was nice, the place was well located, and the hacienda‑style design included a pool and tennis courts, but the tennis rackets and balls need to be renewed, and the room towels also need replacement.
Georg·3 months ago