“Bonito hotel mal gestionado”
The hotel is pretty, with two pools, a hammock area, and a relaxation zone; the location is also great, just a 15‑minute walk from Alaçatı’s central streets full of restaurants and shops, and parking is available at the door. The management is terrible, lacking professional staff, giving the impression of being run by a group of friends hanging out. We booked a triple room, but it was only set up for two people; the third bed had no sheets, and we were only given small towels. We had to request sheets and make the bed ourselves. When we asked for shower towels, they said they were in the laundry (already past the 14:00 check‑in time) and would give them later, but they never arrived. Moreover, the staff only spoke Turkish, no English.
Maria·A month ago