★★★·Makati City·6.9
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or just type it — “around the 20th, three nights”
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Located in Makati's Central Business District, Eurotel Makati offers a restaurant, air-conditioned rooms with flat-screen TVs, and amenities like free Wi-Fi, on-site parking, and in-room breakfast. Guest rooms feature work desks and private bathrooms with amenities. The hotel also offers a business centre, massage service, and event organisation, with proximity to Ninoy Aquino Airport, SM Mall of Asia, and Manila's baywalk area.
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How guests rate the property, aspect by aspect.
I’ve stayed here a few times and generally like the place, but the bedding and towels left me disappointed – they’re so old that the colour of the blanket and towels clearly shows their age.
Ronalyn·3 weeks ago
The location is okay. The first room had no Wi‑Fi, so I requested a change. Then I found out there were no blankets; when I called the front desk, they said blankets or throws cost extra. There was only one sheet to cover the bed. This is the first time in many years that I’ve encountered such a situation.
Jie·A month ago
The room upgrade was a nice gesture, but the customer service fell short of what you’d expect in Makati. From the moment we stepped in, we had issues: we asked for a TV remote right away and followed up three times, yet it never arrived—even after checkout. The real frustration was the silence; no one told us if it was broken, unavailable, or just forgotten, leaving us to wonder if anyone was even looking into it. Then, after a shower, we found no towels in the room. We requested them and waited 15–20 minutes, so I was soaking wet and cold in the bathroom. This basic requirement should have been verified before the room was handed over. We were told no one was available to deliver what we asked for. While I understand staff can be busy, guests shouldn’t have to accept poor service because the hotel is understaffed—that’s a management issue, not a guest one. Having stayed at other Eurotel locations, I’ve never seen this level of service. An upgraded room means little if basic needs are ignored and simple requests are not fulfilled. Management should address staffing and service problems here; guests shouldn’t have to chase basic necessities or doubt whether anyone is listening. All the best!
Blanche·A month ago
I liked how kind and friendly the staff were, especially Sir Caloy the Supervisor. I had nothing else to say; the place was very convenient for me.
Mutuc·2 months ago
It was a great place. I have nothing to add.
Troy·3 months ago