“Not at all customer centric.”
Location nearer to the beach. 1. No hot water facility at all 2. Breakfast quality was not good. 3. No "Sea View" room provided as mentioned in the while booking
Nageswararao2 months ago
Just a moment…
Mahabalipuram·6.4
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or just type it — “around the 20th, three nights”
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ANAND Beach Guesthouse by Moonrocks in Mahabalipuram offers family rooms with sea‑view balconies, air‑conditioning, free toiletries, and work desks. Guests dine at the on‑site restaurant, relax at the bar, garden, or terrace. A 2‑minute walk to Pallava Beach and 53 km from Chennai Airport, the pet‑friendly property provides free private parking and 24‑hour service.
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How guests rate the property, aspect by aspect.
Location nearer to the beach. 1. No hot water facility at all 2. Breakfast quality was not good. 3. No "Sea View" room provided as mentioned in the while booking
Nageswararao·2 months ago
The room was neat, but towels and soap were not supplied.
Sakthi·2 months ago
The room was good, but when we asked for breakfast they gave us excuses and didn’t offer any discount.
Navaraj·3 months ago
First, it was a fake place; it wasn’t a beach guesthouse at all and nothing was available to help us. We were alone at night and asked for hot water, but even after multiple follow‑ups no one responded.
Vinodh·3 months ago
Breakfast was just a mini tiffin with limited variety, which was okayish; there was no coffee or tea. The location was good. Only one four‑passenger lift was available, which was insufficient if you stay on the second floor, especially when occupancy was high. The room had a 1.5‑t window AC, and beds farther from the AC didn’t get proper cooling.
Venkataraman·3 months ago