“Good value for money but wouldn’t book again”
The staff were great, but my friend fell ill after eating there.
Lydia7 months ago
★★★·Hạ Long·8.2
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or just type it — “around the 20th, three nights”
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The Oriental Sails Cruise in Ha Long offers family-friendly rooms with sea views, air-conditioning, and private bathrooms, featuring dining tables, work desks, and free toiletries. The on-board restaurant serves Vietnamese and Asian cuisines with vegetarian, gluten-free, and dairy-free options, while free WiFi is available in public areas. Located 49 km from Cat Bi International Airport, it's close to Vincom Plaza Ha Long and Sun World Ha Long Park.
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How guests rate the property, aspect by aspect.
The staff were great, but my friend fell ill after eating there.
Lydia·7 months ago
The whole experience was a nightmare from start to finish. I was bombarded with over 20 messages from multiple staff members demanding I pay in cash, which was a huge hassle. I understand the desire to avoid banks, but the lack of clarity in their policies made it feel like they were trying to take advantage of me. To make matters worse, the area around the bay is a total tourist trap, with businesses catering to tourists rather than locals.
Bertrand·10 months ago
The hotel itself was a great size - not too big, not too small. It was just the right amount of intimate, which made it easy to get to know the people we were traveling with. However, the real challenge was navigating the super busy locations we stopped at, which was more of a problem with the area than the hotel itself. It was a bit of a madhouse, but the hotel was a peaceful oasis in the midst of all the chaos.
Drinkwater·A year ago
The boat's layout was nice, the crew were friendly, and the food was decent. But, to be honest, there were too many people on board and the pollution was a real issue. Maybe they could work on that for next time.
Herve·A year ago
I had an incredible time on this cruise - the location was magical and the staff were attentive. The guide, Alex, really made the trip unforgettable. I'd highly recommend it to anyone looking for a unique experience.
Fatima·A year ago