Everything is perfect! For now, I’m satisfied.
André2 months ago
Santa Clara d'Oeste·9.2
01
or just type it — “around the 20th, three nights”
02
03
The Grandes Lagos Resorts e Parque Aquático in Santa Clara dʼOeste features family rooms with air-conditioning, balconies, and private bathrooms, including a minibar, TV, and free toiletries. The resort boasts a hot spring bath, rooftop pool, sun terrace, and lush garden, along with a restaurant, bar, and free WiFi. It offers electric vehicle charging and a kids' pool, playground, and waterpark nearby.
04
05
06
How guests rate the property, aspect by aspect.
Everything is perfect! For now, I’m satisfied.
André·2 months ago
Some details were broken.
Amid·2 months ago
All the pools were heated, which was great, but the restaurant food was bland and repetitive, not worth the cost. We asked for our room to be cleaned on two separate days and were completely ignored. Then, at 7 am on two consecutive mornings, they started mowing the lawn, making it impossible to sleep or relax.
Elisangela·3 months ago
Being just a few steps from the water park was very convenient, but the place turned out to be a condo club rather than a hotel, so there were no standard hotel services and everything had to be requested slowly. The sofa‑bed was broken beyond use, so nobody could sleep on it; after we complained, the manager quickly responded and gave us two mattresses. There is a barbecue area but no kitchen, and I had expected a hotel. The TV offered only a few channels and wasn’t a smart set, and the Wi‑Fi signal was weak.
Marina·4 months ago
The location is good. They put guests in rooms adapted for people with disabilities. The restaurant charges more than the price advertised on Booking. Lunch is weak and expensive. They advertise 56 per person but actually charge 72.
Fernando·5 months ago