“Buena opción para descansar y difrutar de la alberca!”
The pool is beautiful, but my mattress was somewhat uncomfortable and needed maintenance, the toilet kept moving, and the TV controls never worked.
JuanA week ago
Playa del Carmen·8.4
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or just type it — “around the 20th, three nights”
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the hotel Playa Hotel, an adults‑only resort in Playa del Carmen, sits just an eight‑minute walk from the beach and 35 km from Cozumel International Airport. The property boasts a sun terrace, garden, open‑air bath, year‑round pool, free WiFi, restaurant, bar, lounge, outdoor fireplace, and games room. Rooms feature air‑conditioning, private bathrooms, garden or pool views, and tiled floors.
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How guests rate the property, aspect by aspect.
The pool is beautiful, but my mattress was somewhat uncomfortable and needed maintenance, the toilet kept moving, and the TV controls never worked.
Juan·A week ago
The location is great, but the room space is limited.
Javier·A week ago
The place was super warm, the staff incredibly friendly, and I loved everything—clean, tidy, and close to everything. Nothing to complain about.
Gabriela·2 weeks ago
Everything was excellent, good customer service, the entire hotel is super clean, restaurants and bars are walking distance
Maria·3 weeks ago
The staff were extremely helpful and responsive from start to finish; Pablo was always attentive, showed an unmatched attitude, and made our stay truly pleasant. However, the room services were not standardized—some controls lacked batteries, the TV had no signal, and my companions’ rooms had few connectors and no water in a hot spot.
Verónica·4 weeks ago