“Bien, solo sugiero revisen la funcionalidad de los AC”
The air conditioning broke and didn’t cool properly; I expected a more customer‑service‑focused response, but that didn’t happen, otherwise everything was perfect.
EbedA month ago
★★★·Monterrey·8.5
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or just type it — “around the 20th, three nights”
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The Best Western Centro Monterrey features air-conditioned rooms with cable TV, a gym, free Wi-Fi, and private parking. Located in central Monterrey, it's a 12-minute walk from Cuauhtemoc Metro Station. Classic-style rooms include a telephone, safe, coffee maker, and carpeted floors, while the on-site restaurant serves daily breakfast and offers lunch and dinner options. Nearby attractions include Cintermex International Business Centre and Fundidora Park, a 10-minute drive away.
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How guests rate the property, aspect by aspect.
The air conditioning broke and didn’t cool properly; I expected a more customer‑service‑focused response, but that didn’t happen, otherwise everything was perfect.
Ebed·A month ago
The service was excellent and the rooms were very clean.
García·A month ago
The location was handy and the personnel were attentive, yet the air‑conditioning didn’t cool as I’d hoped, the housekeeping was subpar, and some of my family’s personal items went missing.
Hermelinda·A month ago
The facilities are very good and match the price, yet the continental breakfast only includes coffee, bread, and yogurt.
Hdez·A month ago
The location and the staff’s friendliness were great. The room’s climate caused a lot of noise.
Edgar·A month ago