Suites Gran Vía 44

“Mejorable pero bastante buena”

Check‑in and check‑out were easy and the location is excellent. We had an issue with the room because the door of one of the rooms wouldn’t close properly and they couldn’t fix it; we had to spend the night with a door that could be opened from the outside.

Ainara·3 weeks ago

The room in general and the hotel itself are very charming. Everything was fine.

Rodríguez·3 weeks ago

“Beau logement, bien situé mais personne à la réception pour nous accueillir...”

The accommodation is very spacious: a nice bedroom, a living‑room with kitchenette, a bathroom with a large shower. It’s ideally located (Gran Via is the border between the Christian quarter and the Arab quarter). During our four days, we saw no one at the front desk or reception. Check‑in is done only by a mobile app, which is unsettling and the instructions posted at the reception (empty) aren’t clear enough for a smooth process. We waited more than 15 minutes to get our virtual key, which was stressful. Personally, I would have preferred a person at the reception to greet us, give us advice about the area, and welcome us. During our stay we even helped a couple “understand” this “dehumanised” hotel system, which is really disappointing. Secondly, given its central location and the noise level at all hours, there were many sound nuisances, especially at night.

Pascal·3 weeks ago

Everything was perfect at a very good level. No advice needed. Initially communication was very difficult, but the lady moved around.

Guerdane·3 weeks ago

La ubicación y la limpieza. Pedimos hacer el check in 1 hora antes y nos contestaron que harían lo posible. Al final tuvimos que llamar 15 minutos más tarde de la entrada oficial (o sea 1 hora después de lo que habíamos pedido) porque no nos llegaba la llave electrónica. En ningún momento vimos a ninguna persona trabajando en el alojamiento

Carolina·4 weeks ago