“Exceptional customer service”
The staff went above and beyond—exceptional! The setting was brilliant and the food beautiful. I’ll be back soon 😃💪
Lisa4 weeks ago
Just a moment…
★★★★·Benidorm·9.0
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or just type it — “around the 20th, three nights”
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The Mercure Benidorm features air-conditioned rooms with private bathrooms, balconies offering garden or pool views, and modern amenities including free WiFi, minibars, and flat-screen TVs. The hotel boasts a fitness centre, sun terrace, outdoor swimming pool, and a restaurant serving Mediterranean and Spanish cuisine with vegetarian, vegan, gluten-free, and dairy-free options. It's a 14-minute walk from Poniente Beach and 60 km from Alicante–Elche Miguel Hernández Airport.
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How guests rate the property, aspect by aspect.
The staff went above and beyond—exceptional! The setting was brilliant and the food beautiful. I’ll be back soon 😃💪
Lisa·4 weeks ago
The cleaning was awful—only the bed was made. The floor still had beach sand and hair (I have hair loss), and no one even swept it; the dirty floor was clearly visible from far away. On top of that, the only “cleaning” they did was at 4 pm.
Mariana·4 weeks ago
El personal la verdad,que super atentos. Que la piscina se cierra a las 21:00 (dependiendo quien seas)🙁
Alex·A month ago
The vibe was relaxed, and the pool area with gardens was lovely. The hotel’s décor matched the overall atmosphere. Rooms were clean, had a natural feel, and came with Nuxe toiletries: hair and body wash, conditioner, and hand lotion that could double as body lotion—no need to bring your own. The hairdryers were good, and there was a handy clothes steamer for removing wrinkles. The only issue was that towels for beach use weren’t provided, which would have been very handy.
Laura·A month ago
Great! Absolutely flawless! Located right in the center between two plazas, so everything is close by. The rooms are tidy, especially those with a coffee machine in an ideal layout. You can see the pool and greenery from the room. The breakfasts and dinner were delicious. The pool is perfect.
Michał·A month ago