A large campsite on the shore of the lake. A very nice promenade and beach right next to the campsite, a picturesque town center just around the corner. Easy access to the campsite and parking. Excellent communication with the campsite staff. I have two reservations about the accommodation: 1) The campsite, in my opinion, has a systemic problem with cleaning and its control. You clean the cabin yourself after each stay according to a checklist, or you have to pay extra for cleaning, which is definitely not cheap. When we arrived, the condition was: dirty windows, the fridge was not great, a scratched mirror, the outdoor seating was outright ugly, the dishwasher was dirty and smelly = the cleaning quality control doesn’t work! Later we found out that the dishwasher was broken. I reported this at reception. The communication with the reception staff was perfect, the dishwasher was replaced the next day and we also received appropriate compensation. The problem resolution was very professional and at a high level. 2) The kitchen equipment (plates, cutlery, pots…) is insufficient and does not match the number of guests. You finish breakfast and then have no choice but to run the semi-empty dishwasher. It’s not a problem to wash dishes by hand, but if you pay a price that corresponds to a five‑star campsite, the standard equipment should match that.
Jurkle·2 months ago