I had a terrible experience; everything was the worst.
Devendra6 months ago
★★★★·Kanpur·2.0
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or just type it: “around the 20th, three nights”
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The Townhouse Hotel Spotlight in Kanpur offers comfortable family rooms with air-conditioning, private bathrooms, work desks, and free WiFi. The hotel features a 24-hour front desk, daily housekeeping, and room service. Its restaurant serves Indian cuisine. Located 10 km from Kanpur Airport and 9 km from Kānpur Central Station, it offers on-site parking, attentive staff, and impeccable cleanliness.
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How guests rate the property, aspect by aspect.
I had a terrible experience; everything was the worst.
Devendra·6 months ago
Despite the hotel's efforts to clean my room, the air conditioning remained non-functional, and I had to report the issue 10 times before it was acknowledged. The lack of attention to this basic amenity was disappointing, and it detracted from my overall stay.
Anmol·A year ago
While the front desk staff were helpful and courteous, my stay was marred by several issues. The hotel's location was difficult to find, and the construction on site was noisy in the afternoons. Additionally, the room was not well ventilated, and I encountered a mosquito infestation. These problems detracted from my overall experience.
Raman·A year ago
My stay at this hotel was an absolute disaster. The staff were completely unhelpful and unprofessional, and the room was not cleaned to a satisfactory standard. To make matters worse, the washroom didn't even have a functioning geyser, which meant I was left without access to hot water. Overall, it was a horrible experience that I would not wish on anyone.
Sowjanya·A year ago
Unfortunately, my stay at this hotel was a complete letdown. The staff were uncooperative and unaccommodating, and the room was in a deplorable state. The washroom was particularly dirty, with a bucket that had a large hole in it. To top it all off, the staff refused to hand over the room keys, leaving us to leave our room unlocked when we went out for dinner. It was a truly terrible experience that I would not recommend to anyone.
Vinod·A year ago