The room was spacious and the bed comfy; the lodge in the vacation area had a great location, and I enjoyed morning walks around the surroundings.
松田4 weeks ago
Just a moment…
Hakuba·8.2
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or just type it — “around the 20th, three nights”
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Hakuba Matata Lodge offers spacious family rooms with private bathrooms, air‑conditioning, garden views, work desks, refrigerators and complimentary Wi‑Fi. Guests unwind on a sun terrace, by an outdoor fireplace, or in the hot tub, and enjoy a bar, lounge, games room, and picnic areas. Free private parking, ski storage, bicycle parking, shuttle service, and proximity to skiing, hiking and cycling make it a convenient alpine retreat.
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How guests rate the property, aspect by aspect.
The room was spacious and the bed comfy; the lodge in the vacation area had a great location, and I enjoyed morning walks around the surroundings.
松田·4 weeks ago
Nothing really stood out. ① No nightwear, ② No toothpaste, ③ The fridge existed but no power, ④ A wet wipe was on top of the curtain, ⑤ No pot or cup, ⑥ A bat flew inside the room, ⑦ I tried to book parking by phone but no answer after 7 calls and over 20 missed calls, ⑧ Staff were absent; I shouted loudly a few times, they eventually came but only spoke English, and ⑨ I felt uneasy about evacuation during a fire.
Tanabe·2 months ago
The homemade breakfast was tasty, and the lounge stayed open until 10 pm so I could play board games on the board there. The room lights were a bit dim; I couldn’t turn the lights on or off for the whole room, so when the child went to bed the lights stayed off.
高橋·2 months ago
Check‑in and check‑out were contactless, which was surprisingly easy. The unit bath was cramped, but for the price it’s acceptable.
Hiroyo·2 months ago
The place was naturally lush and cool, which was nice. Since it was only one night, I think a longer stay would have made it more worthwhile.
Fujiu·2 months ago