I was handed a rude and unprofessional staff who refused to give me my room even though my booking was confirmed, making it the worst experience I've had on my recent travels.
Jagdish5 months ago
Just a moment…
★★★·Lucknow·7.3
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or just type it — “around the 20th, three nights”
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Celestial Casa, an adults‑only boutique hotel in Lucknow, features air‑conditioned rooms with private bathrooms, garden or courtyard views, work desks, flat‑screen TVs and complimentary toiletries. Guests benefit from a tranquil garden, free Wi‑Fi, outdoor fireplace, on‑site minimarket, and secure private parking. The property offers 24‑hour concierge, paid airport shuttle, and proximity to Chaudhary Charan Singh International Airport (4 km).
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How guests rate the property, aspect by aspect.
I was handed a rude and unprofessional staff who refused to give me my room even though my booking was confirmed, making it the worst experience I've had on my recent travels.
Jagdish·5 months ago
The hotel could benefit from more advertising since it is located in a remote area.
Saha·7 months ago
The staff interacted well with customers, but the service time needs improvement.
Mamta·8 months ago
The experience was excellent, though overall it was just okay.
Ambrish·11 months ago
I like it.
Singh·A year ago