Everything was flawless, and the staff were constantly smiling and ready to help.
Vladimir2 weeks ago
★★★·Lille·7.8
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or just type it — “around the 20th, three nights”
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The Best Western Urban Hotel, Lille, is a Napoleon III-style mansion built in 1880, featuring marble floors and original mouldings. Located 2 km from the city centre, it offers free parking, proximity to metro and bike stations, and easy access to Grand Palais and Old Lille. Renovated rooms, a rooftop terrace, and the Rococo Restaurant serving local cuisine enhance the hotel's elegant charm.
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How guests rate the property, aspect by aspect.
Everything was flawless, and the staff were constantly smiling and ready to help.
Vladimir·2 weeks ago
The hotel is very pet‑friendly and accommodating, with a covered parking lot, but there was a noticeable drain odor.
Regina·2 weeks ago
The vibe was nice and the room was very tidy. Breakfast was a bit warm.
M·2 weeks ago
The arrival staff were genuinely helpful, the room was tidy and cozy, breakfast was decent, and the bike parking was secure. On the downside, the neighbourhood wasn't ideal and walking into town felt too far for me alone; the restaurant looked lovely, yet breakfast was served in a plain room beneath the lift. It was the priciest hotel we booked, yet it didn't feel any superior to the others we’ve stayed at.
Tracey·2 weeks ago
The staff were friendly and the rooms were clean.
Annerieke·2 weeks ago