“Muy mala experiencia”
Nothing good. The price was changed after I booked.
Cornelio3 weeks ago
Just a moment…
Santa Cruz de la Sierra·6.2
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or just type it — “around the 20th, three nights”
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RESIDENCIAL FRANCIA in Santa Cruz de la Sierra offers stylish rooms with private bathrooms, work desks, TVs, wardrobes, and dressing areas. Guests enjoy free on‑site parking, a communal shower, and a relaxed lounge. Located just 14 km from Viru Viru International Airport, the hotel’s Spanish‑speaking staff and central position provide convenient access to downtown, shopping, and nightlife.
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How guests rate the property, aspect by aspect.
Nothing good. The price was changed after I booked.
Cornelio·3 weeks ago
The reception staff behaved very poorly and unprofessionally. When I arrived, I tried to speak with the front‑desk clerk, but he barely looked at me. He told me I had booked the wrong room, which I didn’t understand because that same room was listed and I had simply selected and booked it. They then tried to change the room I had booked. While I was talking to the clerk, another man arrived and the clerk started talking to him, ignoring me entirely. This conduct was completely unprofessional and disrespectful to the guest. A front‑desk clerk should attend to guests in an orderly and respectful manner, especially when someone is already waiting. I do not recommend this hotel based on the reception experience. The staff’s attitude was one of the worst I’ve ever had in a hotel.
Rabih·3 weeks ago
The location is perfect if you need to pass by the bus station. The area is very noisy. It has a wide selection of restaurants and bars, but they play loud music at any hour.
Nuria·4 weeks ago
The spot is right in the middle of everything, which is great for getting around. But the noise from the street, the rooms that feel a bit worn, and the fact that the housekeeping could have done a better job really put a damper on the stay.
Ediphon·2 months ago
It’s a convenient, central location, but the area feels unsafe. Lots of drunk people around the hotel, and you can hear people running down the hallways at odd hours.
Miguel·3 months ago