The hotel was brand new, with a roomy bedroom and bathroom plus a desk for work. The staff were attentive and helpful. No complaints at all – would recommend.
Ejsilveira724 months ago
Just a moment…
Ribeira·9.3
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or just type it — “around the 20th, three nights”
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Serrano Hotel in Ribeira offers air‑conditioned family rooms with private bathrooms, mountain or city views, balconies, walk‑in showers, dining tables, work desks and toiletries. Guests dine on Brazilian cuisine, relax by a year‑round outdoor pool and kids’ pool, and enjoy free Wi‑Fi. 24‑hour front desk, daily housekeeping, security, free parking, and a mountain street location, 144 km from Afonso Pena International Airport.
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How guests rate the property, aspect by aspect.
The hotel was brand new, with a roomy bedroom and bathroom plus a desk for work. The staff were attentive and helpful. No complaints at all – would recommend.
Ejsilveira72·4 months ago
Everything was well maintained, staff were very courteous, and the dinner was good quality and reasonably priced. The only downside was that the air‑conditioning had no heat option, which matters in this cold city.
Walmir·4 months ago
The hotel itself was nice with immaculate facilities, but they forgot to clean our room. It seems they only expect one‑night guests. We left all day and when we returned at 4 p.m. the room was still messy – quite disappointing.
Mirian·6 months ago
The hotel was brand new and fantastic, everything clean, organized, and the service was very friendly. I had nothing to complain about.
Claudio·6 months ago
All the common areas were well kept and tidy, but the mattress was uncomfortable for me.
Maria·6 months ago