Hotel Grand Meridian

There was no restaurant.

Vinod·10 months ago

“I am writing this feedback after a highly junpleasant and unsafe stay at your property. Although the place is primarily”

I am writing this feedback after a highly unpleasant and unsafe stay at your property. Although the place is primarily a marriage hall, it was given to us as a rental room, and the experience was completely unacceptable for any guest. 1. Serious Safety Issue – Monkeys Entered the Room The balcony did not have a proper lock, and due to this, monkeys entered our room. This is a major safety and hygiene concern, and no guest should be exposed to such a risk. It clearly shows the lack of basic maintenance and security measures. 2. AC Leakage Inside the Room The air conditioner was continuously leaking water inside the room, making the floor wet and slippery. This was not only inconvenient but also dangerous. 3. No Power the Entire Night After 12 AM The most shocking part of the stay was that after 12 AM, there was absolutely no power for the entire night. We were stranded in complete darkness and discomfort. 4. No Response from Room Service Despite repeated attempts to call room service for help, no one answered the phone. This shows a complete lack of responsibility and guest support. 5. Only Our Family Staying in the Entire Building The entire building was empty except for our family. This only increased the sense of insecurity throughout the night. 6. Irresponsible Response the Next Morning When we raised these issues the next morning, the staff casually replied that there was no diesel to run the generator. This level of negligence, especially when guests are staying overnight, is unacceptable. A property that takes bookings must ensure basic amenities and emergency backup. ⸻ Overall Comments: My stay at your property was extremely disappointing, unsafe, and far below even minimum hospitality standards. The lack of safety, maintenance, basic power supply, and responsiveness from staff made it a very distressing experience for my family. I am writing this feedback after a highly unpleasant and unsafe stay at your property. Although the place is primarily a marriage hall, it was given to us as a rental room, and the experience was completely unacceptable for any guest. 1. Serious Safety Issue – Monkeys Entered the Room The balcony did not have a proper lock, and due to this, monkeys entered our room. This is a major safety and hygiene concern, and no guest should be exposed to such a risk. It clearly shows the lack of basic maintenance and security measures. 2. AC Leakage Inside the Room The air conditioner was continuously leaking water inside the room, making the floor wet and slippery. This was not only inconvenient but also dangerous. 3. No Power the Entire Night After 12 AM The most shocking part of the stay was that after 12 AM, there was absolutely no power for the entire night. We were stranded in complete darkness and discomfort. 4. No Response from Room Service Despite repeated attempts to call room service for help, no one answered the phone. This shows a complete lack of responsibility and guest support. 5. Only Our Family Staying in the Entire Building The entire building was empty except for our family. This only increased the sense of insecurity throughout the night. 6. Irresponsible Response the Next Morning When we raised these issues the next morning, the staff casually replied that there was no diesel to run the generator. This level of negligence, especially when guests are staying overnight, is unacceptable. A property that takes bookings must ensure basic amenities and emergency backup. ⸻ Overall Comments: My stay at your property was extremely disappointing, unsafe, and far below even minimum hospitality standards. The lack of safety, maintenance, basic power supply, and responsiveness from staff made it a very distressing experience for my family

Bala·10 months ago

Good

Musthafa·A year ago

The staff, especially Yaser, were the most welcoming and truly kind-hearted, making the stay super good, super good.

Musthafa·A year ago

I paid, got a dirty room, the AC wasn’t working, the toilets were unclean with leaking water, and a room change request fell through; I left without a refund and the staff were arrogant—remove these hotels from your list.

Nair·A year ago