This hotel is one of the good ones in Batu Sangkar; breakfast was good, the pillows and bedding were comfortable, but the lobby air‑conditioner was quiet and slow when we arrived at night.
Mohd2 weeks ago
★★★★·Batusangkar·8.7
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or just type it — “around the 20th, three nights”
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Emersia Hotel & Resort Batusangkar offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities. The resort features a restaurant, bar, hot tub, garden, and children's playground. Guests enjoy free WiFi, a 24-hour front desk, and paid airport shuttle service. Located 82 km from Minangkabau International Airport, the hotel is near Padang Panjang Train Station and Hatta Palace.
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How guests rate the property, aspect by aspect.
This hotel is one of the good ones in Batu Sangkar; breakfast was good, the pillows and bedding were comfortable, but the lobby air‑conditioner was quiet and slow when we arrived at night.
Mohd·2 weeks ago
Nothing good. The room had dead salamander remains, smelled of urine, the shower was broken and the door was broken too, and when we complained the staff did nothing. Food took at least 1.5 hours after ordering (even though we were the only ones in the restaurant). In the evening there was live music inside and outside at such a volume that we couldn’t hear each other, so we had to use earplugs. The music went on until 12 am, and our balcony was next to the music. We contacted reception six times but nothing was done, and there was no compensation. Absolutely not recommended.
Hannah·3 weeks ago
The hotel project was a bit higher than what we’re used to in Sumatra. Nothing else.
Eric·A month ago
The hotel sits in a great spot and looks clean overall, but the air conditioning didn’t work and the Wi‑Fi was down.
Stuart·A month ago
The room was spotless, but the food was just okay.
Budi·2 months ago