“Owner insulted and chased my daughter and I away even before we checked in”
We were rudely chased away by the owner. After driving 6 hours to Bloem, my daughter and I arrived and she told us she wouldn’t allow us in because we booked late, even though our booking was confirmed @17:28 and we got there @18:23. We parked by the gate for 20mins, were denied access, called multiple times, she denied our booking, and when she finally let us in we were shouted at and told to leave before we even greeted. She spewed uncomfortable language and we left confused about what we did wrong by booking an available establishment on the app. We took a video, by the way, to be submitted.
Chuma3 months ago