The view and room size were nice, but there was no dinner service and no hairdryer in the room.
Jackie2 weeks ago
Tow Law·8.1
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or just type it — “around the 20th, three nights”
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The Brown Horse Hotel in Tow Law offers family rooms with private bathrooms, featuring carpeted floors, TVs, and wardrobes, plus tea and coffee makers, electric kettles, and spa baths. Guests can relax in the garden or on the terrace, enjoy free WiFi, and dine at the on-site restaurant. The hotel is 40 km from Newcastle International Airport and near Beamish Museum, Lumley Castle, and Newcastle Train Station, with free on-site parking.
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How guests rate the property, aspect by aspect.
The view and room size were nice, but there was no dinner service and no hairdryer in the room.
Jackie·2 weeks ago
It was clean and comfortable. The view. I was kept waiting for about 10 minutes when i arrived at 6pm, while the only available staff member, possibly the owner, prepared food for 2 of the other 5 customers in the bar. He walked past me several times while delivering food to the table but never acknowledged me. Once he'd finished he walked out and disappeared, returning about five minutes later with a young woman who kindly showed me to my room at the other end of the hotel. It was now 6:15, so I was somewhat surprised to be told that they stopped serving food at 6:30! It claims to have a restaurant, what it actually has is a deep fat fryer, in a small room adjacent to the bar operated by the chap on reception, offering a selection of basic fried frozen goods. The bar was open when I arrived on the Friday but closed soon after, so on the Saturday I asked what time the bar was closing as I had been invited out to eat elsewhere and would be back about 8 pm, I was assured it would be open. I returned at five past eight to find the bar locked and in darkness! Sunday it apparently never opened at all. No communication, no hospitality!
Clay·A month ago
I stopped over on the way back from Scotland and had a decent break.
Sean·A month ago
The accommodation, breakfast and staff were all good, with no issues, and I would recommend it for an affordable stay. Nothing was wrong, and for the price and what I wanted, everything was spot on.
Alan·A month ago
The host was very welcoming, the room was very comfortable, and the breakfast was great.
Susan·A month ago