The location and the staff at check‑in were positive. The condition of the room was. cracks on the walls, no hot water on the second day, the whole building was very loud, and there was no breakfast.
Britta3 weeks ago
Heiligenhafen·5.9
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or just type it: “around the 20th, three nights”
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Hotel Restaurant Nordpol in Heiligenhafen boasts a private beach area and direct beachfront access. The hotel features air-conditioned rooms with private bathrooms, free WiFi, and amenities like hairdryers and work desks. A traditional restaurant serves local cuisine, with a breakfast buffet offering vegetarian and gluten-free options. Heiligenhafen Beach is a 12-minute walk away, with Lübeck Airport 76 km from the hotel.
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How guests rate the property, aspect by aspect.
The location and the staff at check‑in were positive. The condition of the room was. cracks on the walls, no hot water on the second day, the whole building was very loud, and there was no breakfast.
Britta·3 weeks ago
The location was excellent and the staff were friendly.
Katharina·A month ago
The shower and toilet were outdated, the walls had cracks and spiders were hanging from the ceiling, and the breakfast was sparse.
Soeps·A month ago
The hotel was simply not open, so I had to book another place.
Koenraad·A month ago
I found the location convenient and the key was left in a keylocker on the façade when I arrived late; however, the bed leaked, the sheets were not changed, and the pillows were missing; I arrived at 22:30, went straight to sleep, and at 06:00 I discovered the mess and left – a very unpleasant experience.
Martijn·A month ago