The location was quite convenient and the price was reasonable
Everything was spotless
The bed was particularly noteworthy, as it was so comfortable that I had no trouble drifting off to sleep
The staff were incredibly friendly and helpful
Distilled by Parley from the 100 most recent of 359 verified guest reviews
The bed was particularly noteworthy, as it was so comfortable that I had no trouble drifting off to sleep
— how guests describe the rooms
Every room includes Air conditioning, Coffee machine, Flat-screen TV, Desk, Upper floors accessible by stairs only, Tea/Coffee maker, Iron, Microwave, and 22 more
16 m² · 1 queen bed · Sleeps 2
The Queen Room sleeps two, offers a queen‑size bed, a crib on request, and can be linked to an adjacent room. A private bathroom provides a bathtub, shower, toilet, towels, a flat‑screen TV, a refrigerator, a coffee/tea maker, and both satellite and cable channels. The interior features a desk, microwave, carpeted flooring, a wardrobe or closet, iron with ironing facilities, a telephone, radio, wake‑up service, and free Wi‑Fi. Climate control is supplied by air‑conditioning and heating, and the room is accessible by stairs only on the upper floors.
Beds 7.7/10 · 61 guests mention them
23 m² · 2 queen beds
This Queen Room with Two Queen Beds offers spacious comfort, featuring two comfortable beds, a flat-screen TV, private bathroom, and modern amenities like air conditioning and free Wi-Fi, perfect for a relaxing stay.
Beds 7.7/10 · 61 guests mention them
28 m² · 1 queen bed and 1 sofa bed · Sleeps 3 · Suite
Beds 7.7/10 · 61 guests mention them
“It was perfect for what we needed”
Convenient for our destination wedding.
There was no king bed available.
“We didn't stay”
The virtual check‑in at the hotel was confusing; I spent almost an hour trying to get it to work. I had to call the booking service, and a representative couldn’t figure out what was needed, so I ended up canceling the stay that had been booked in March 2026. The booking service refunded me, and the person I spoke with was very helpful. Our vacation was 08/13‑15 2026, so we had to find another hotel, which turned out to be a much better Holiday Inn in Auburn, NY.
We found the room cleaner than most of the bigger hotel chains, and it was quiet and comfortable. We were there to visit family, so the hotel was just a place to sleep and shower, and overall it was nice for the price. The grounds need updating, but that didn’t affect our stay.
“Obviously a hotel trying to get away with not reinvesting in the quality or comfort of its patrons. I’ve stayed in cheap”
Location was convenient, centered in Auburn and about 1/2 hour any direction to bigger cities (Syracuse, Cortland) and activities (wedding venues). The room felt old & grungy as soon as we walked in, probably because the couch looked worn and a little disgusting that the armrests were shiny and getting black from wear😜. My adult son slept on the pullout bed and said he could feel every bar of the frame through the mattress, so not a good night’s rest. We peeled back the sheets and mattress pads to check for bed bugs (there weren’t any) and the threadbare mattress had written in marker on it, “April May June 2008” on it! Disgusting that a hotel would still be using such an old mattress! Even the mattress pad was worn and old. As for the daily cleanliness, the rooms seemed clean and in good order. The room had a coffee maker & frig, but no ice bucket, so we assume no ice machine anywhere? Doors of the elevator had trouble closing the night before, and the stairwell had a closed sign on it the next morning…is that even legal? I had called the hotel the afternoon we were to arrive to tell them we would be arriving later, and after the automated answering service had us on hold for over 6 minutes with no one answering, I hung up
“It was perfect for what we needed”
Convenient for our destination wedding.
We found the room cleaner than most of the bigger hotel chains, and it was quiet and comfortable. We were there to visit family, so the hotel was just a place to sleep and shower, and overall it was nice for the price. The grounds need updating, but that didn’t affect our stay.
There was no king bed available.
“Obviously a hotel trying to get away with not reinvesting in the quality or comfort of its patrons. I’ve stayed in cheap”
Location was convenient, centered in Auburn and about 1/2 hour any direction to bigger cities (Syracuse, Cortland) and activities (wedding venues). The room felt old & grungy as soon as we walked in, probably because the couch looked worn and a little disgusting that the armrests were shiny and getting black from wear😜. My adult son slept on the pullout bed and said he could feel every bar of the frame through the mattress, so not a good night’s rest. We peeled back the sheets and mattress pads to check for bed bugs (there weren’t any) and the threadbare mattress had written in marker on it, “April May June 2008” on it! Disgusting that a hotel would still be using such an old mattress! Even the mattress pad was worn and old. As for the daily cleanliness, the rooms seemed clean and in good order. The room had a coffee maker & frig, but no ice bucket, so we assume no ice machine anywhere? Doors of the elevator had trouble closing the night before, and the stairwell had a closed sign on it the next morning…is that even legal? I had called the hotel the afternoon we were to arrive to tell them we would be arriving later, and after the automated answering service had us on hold for over 6 minutes with no one answering, I hung up
“We didn't stay”
The virtual check‑in at the hotel was confusing; I spent almost an hour trying to get it to work. I had to call the booking service, and a representative couldn’t figure out what was needed, so I ended up canceling the stay that had been booked in March 2026. The booking service refunded me, and the person I spoke with was very helpful. Our vacation was 08/13‑15 2026, so we had to find another hotel, which turned out to be a much better Holiday Inn in Auburn, NY.
