“Mémorable”
We had a fantastic stay; the staff were incredibly friendly and we loved it! The pool was a big plus, especially on hot days when the lagoon is far away, haha. The pool's cleanliness was lacking.
Sarah3 weeks ago
Just a moment…
★★★·Bacalar·8.3
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or just type it — “around the 20th, three nights”
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Alma de Zorro in Bacalar offers air-conditioned rooms with private bathrooms, free WiFi, and amenities like hairdryers, toiletries, and TVs. The property features a year-round outdoor pool, garden, and lake views, along with a sofa bed for added comfort. Guests enjoy 24-hour front desk service, daily housekeeping, and free parking, with Chetumal International Airport 36 km away.
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How guests rate the property, aspect by aspect.
We had a fantastic stay; the staff were incredibly friendly and we loved it! The pool was a big plus, especially on hot days when the lagoon is far away, haha. The pool's cleanliness was lacking.
Sarah·3 weeks ago
The pool is great, but there were ants.
Sophie·2 months ago
The facilities are clean, but the management organization needs improvement.
Sofia·2 months ago
The staff are excellent, very friendly, and they guide you through everything; I liked everything, but it would be great to have a phone in the room to call reception.
Riveroll·2 months ago
A lovely hotel with stunning décor, and the staff were super friendly and helpful. The location was a bit off‑center, tucked in a quiet street with nothing nearby and a little too far from the city centre.
Marloes·2 months ago