“trải nghiệm cực kì tệ”
Check‑in took more than half an hour, there was no hot water, the air‑conditioning wasn’t cool, the phone on the desk for calling reception was broken, and sometimes there wasn’t enough water for a shower.
Tùng2 months ago
★★★★·Hanoi·7.3
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or just type it — “around the 20th, three nights”
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The Muong Thanh Grand Hanoi Hotel in Hanoi offers spacious rooms with air-conditioning, private bathrooms, and modern amenities, including free WiFi, flat-screen TVs, and soundproofing. The hotel features a fitness centre, indoor swimming pool, spa facilities, and a restaurant serving Vietnamese cuisine. It is 32 km from Noi Bai International Airport and near Trang Tien Plaza and Hoan Kiem Lake.
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How guests rate the property, aspect by aspect.
Check‑in took more than half an hour, there was no hot water, the air‑conditioning wasn’t cool, the phone on the desk for calling reception was broken, and sometimes there wasn’t enough water for a shower.
Tùng·2 months ago
The pool was filthy, and the hotel let outsiders pay to swim, which made it uncomfortable for those of us staying. It needs frequent cleaning and water changes, and they should restrict non‑guests.
Hai·4 months ago
The rooms are cleaned and the reception staff are very helpful and kind. The massage section is poorly trained and misused.
Savio·5 months ago
The room was spacious, but it was far from the city center, there was no on‑site restaurant, and the swimming pool was inaccessible.
Jean-marc·5 months ago
The staff were friendly, but the pool was dirty, old, and in disrepair.
Toàn·6 months ago