“Muy buena.”
The service was very good, but there was no shampoo or hand cream.
Ana3 weeks ago
Just a moment…
★★★★·Toluca·8.1
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or just type it — “around the 20th, three nights”
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Located 20 minutes from Toluca International Airport, Hotel San Francisco sits in downtown Toluca, steps from the historic Toluca Cathedral. Rooms feature wood floors, work desks, cable TV, and private showers with complimentary toiletries. Guests enjoy free Wi‑Fi, on‑site Mexican and international cuisine, meeting rooms, luggage storage, laundry, and dry‑cleaning services. Mexico City is a one‑hour drive away.
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How guests rate the property, aspect by aspect.
The service was very good, but there was no shampoo or hand cream.
Ana·3 weeks ago
The proximity to the center was a plus, but the facilities need remodeling; the beds are extremely hard and the rooms smell bad, the bathroom needs cleaning and the shower walls need washing, the showerhead has a lot of mineral buildup that blocks proper water flow, and the housekeeping staff never knocks on the door and left the room without any issue.
Miguel·3 weeks ago
The location was great, but the beds were not.
Martín·3 weeks ago
The location is perfect if you want to be near the center or surrounding areas, very central, everything is within walking distance, and I’d recommend it if you’re looking to stay close to the historic city center; however, the beds and pillows are horrible, the pillow feels like a brick and the bed is even worse, uncomfortable with the worst mattress and super hard, scratchy sheets, and I think it could improve because it’s a hotel and people want to sleep well.
Yessica·3 weeks ago
The location was fine, but the room was old, had water leaks, and smelled old; the bathroom lacked cleaning and had mold.
Rita·3 weeks ago