“BAD”
The staff I was there around 5.00PM a lot of people online I have to wait 30 minutes I I think the guy I think his name was Andrew is a heavy set gentleman with glasses very very rude, When I told him they needed to bring in more staff because I’d been waiting 30 minutes, he told me I needed to be patient. I replied, "Patience? Put yourself in my shoes—see if *you'd* like it. I drove three hours to get to Miami." the key dos not work I went to see him 2 times and he need to change the room, The pillowcases smelled bad, and they didn't replace the box of cleaning paper—it was empty, with only a single sheet left. I used to like that hotel for its location, but I won't be coming back
Chanell4110·3 weeks ago