Good location. The smell of weed was very strong and it wasn’t possible to adjust the temperature in the room.
Samantha4 weeks ago
★★·Glen Allen·7.7
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or just type it — “around the 20th, three nights”
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The Candlewood Suites Glen Allen-Short Pump offers air-conditioned rooms with private bathrooms, fully equipped kitchens, and modern amenities, including work desks, dining areas, and free WiFi. The hotel features a fitness centre, 24-hour front desk, minimarket, business area, laundry service, outdoor seating, picnic area, and barbecue facilities, along with free on-site parking. It's 33 km from Richmond International Airport and near the University of Richmond and Virginia Museum of Fine Arts.
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How guests rate the property, aspect by aspect.
Good location. The smell of weed was very strong and it wasn’t possible to adjust the temperature in the room.
Samantha·4 weeks ago
The location is prime, and the newly updated patio with gas or charcoal grills is a nice touch. The staff were friendly and on‑site laundry facilities were a big plus. However, the rooms look tired and the bathroom needs a refresh. The bed is okay but unremarkable, and the kitchenette lacks basic tools like a spatula, tongs, or a proper fry pan—an 8” pan is too small for more than one person; a 10” pan would be better.
John·2 months ago
Clean and well stocked, with a front desk that was very friendly and helpful during check‑in.
Rena·4 months ago
The location was convenient for everything, but I mistakenly left expensive golf shirts (Callaway & Paul Smith) in the closet because I was in a hurry. I could have arranged shipping to my international destination, yet no one called to inform me they were left behind. A staff theft is unacceptable, and I will never stay at a property owned by this company again.
Roy·4 months ago
The hotel’s proximity to my family’s home was convenient, but the hallways were dim and the room carried a strong cleaning scent that almost made me choke; a carpet cleaning in the hall would help.
Betty·6 months ago