★★★★·Santa Marta·9.1
01
or just type it — “around the 20th, three nights”
02
03
Casa de Isabella, a Kali Hotel, is situated in Santa Marta's Old City district, just 1 block from Los Novios Park and 3 blocks from the oldest cathedral in South America. This hotel features rooms with iPod docking stations, free Wi-Fi, and flat-screen cable TV, as well as a rooftop swimming pool with sun loungers and mosaic tile floors.
04
05
06
How guests rate the property, aspect by aspect.
Everything was perfect—stylish hotel right in the center and close to the beach. I didn’t mind that it wasn’t a quiet area. The room was comfortable, the breakfasts were delicious with plenty of choices so you could eat something different each day, and the staff were lovely. It was the best hotel I had in Colombia during my three‑week trip.
Łukasz·4 weeks ago
The front desk first offered us a different room after we complained about the noise, but that didn’t fix the problem. We had booked Suite No. 9 for four nights, hoping for a quiet stay, yet the loud music from a nearby nightclub kept playing past midnight on the first night, making sleep impossible. Reception said it would stop at midnight, yet it kept going past 1 a.m. We were moved to a lower‑floor room that was worse than the suite, and the noise persisted. The next day the manager admitted the nightclub noise was a persistent issue and mentioned they’d already contacted local authorities, which made us feel even more let down since we weren’t warned before booking. We asked for a refund because the accommodation didn’t meet the peaceful environment we expected, but management denied it and the alternate lodging offered didn’t suit us. Consequently, we left early and had to pay for another hotel. Despite filing a formal complaint, our refund request is still unresolved. This was not a minor inconvenience; the constant noise, lack of sleep, and failure to provide a satisfactory solution completely ruined our stay, so I can’t recommend this hotel to anyone looking for a calm, comfortable experience.
Mateo·4 weeks ago
The pool photo the hotel advertises is actually of a private room, not public use.
Judit·4 weeks ago
The décor was very polished, the welcome warm, and the location super central.
Christian·A month ago
The spot was very central, with a refined style, surrounded by plants and art, and it felt cozy.
Elisa·A month ago