The cabin staff are great, but there’s a lack of landscaped areas.
Etxeberria-arteun3 weeks ago
Just a moment…
★★★·Sena de Luna·7.9
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or just type it — “around the 20th, three nights”
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Balneario Caldas de Luna offers adults‑only rooms with private bathrooms, bathrobes, free Wi‑Fi, TV, parquet floors, and wardrobes. Guests enjoy a spa with steam room, wellness packages, garden terrace, restaurant, bar, lounge, and games room. Complimentary off‑site parking, express check‑in/out, and a tour desk are provided. Located 9 minutes walk from town, near historic churches and 61 km from León Airport.
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How guests rate the property, aspect by aspect.
The cabin staff are great, but there’s a lack of landscaped areas.
Etxeberria-arteun·3 weeks ago
The spot’s proximity to the river and the overall setting are amazing, but the staff were absolutely rude. The two front‑desk ladies were very unfriendly when we arrived late at night, and I’d never experienced such treatment before. We didn’t bring food and they offered no options; even the restaurant was not fully closed yet, yet they wouldn’t give us anything to buy. The bar guy was also very snide. It feels like there’s no supervision and the team’s values are lacking. Spa access was unavailable during our stay and they told us in a very curt manner. We couldn’t believe how poorly we were treated. When we checked out, we were eager to leave and never return, and we left this comment so future guests or hotel management see it and do something. It’s a shame that such a beautiful place has such ill‑mannered, rude staff.
Albert·A month ago
The surroundings and the room views are great, but breakfast isn’t included in the price.
Maria·A month ago
The water‑jet pool is a marvel, the room is very cozy, and the staff are excellent, but the path to get there is a bit of a hassle.
Trini·A month ago
If you’re after peace and relaxation, it’s 100 % recommended; the staff’s service is perfect.
Zabaleta·A month ago