The pool and location are good. Some rooms had a strong damp smell and were without water.
Jacob2 days ago
Just a moment…
★★★·Playa del Carmen·7.9
01
or just type it — “around the 20th, three nights”
02
03
Hotel Colonial Playa del Carmen offers air‑conditioned rooms with private bathrooms, work desks, TVs, and free WiFi. Guests enjoy a year‑round outdoor pool, complimentary public WiFi, 24‑hour front desk, security, lift, and luggage storage. Daily à la carte breakfast features warm dishes and fresh fruit. The hotel sits six minutes from Playa del Carmen Beach and 34 km from Cozumel Airport.
04
05
06
How guests rate the property, aspect by aspect.
The pool and location are good. Some rooms had a strong damp smell and were without water.
Jacob·2 days ago
The location is good. The pool water was cold.
Luis·3 days ago
The rooms are very comfortable. There is no parking.
Lic·6 days ago
The rooms are very comfortable and cozy. There is no parking.
Lic·6 days ago
The staff are very friendly and attentive, the pool is clean even though it rained and was cold, the location is good and the weather is nice. The bathroom had a bad smell in the mornings, hot water took a long time to come on and one day it didn’t come at all, there was a damp odor, a lot of moisture bugs, and a lot of noise from people arriving or from early pool use.
Reyes·A week ago