“Plus jamais”
Nothing good. The room was infested with cockroaches, and both the staff and booking were unresponsive. Rein, bad service, unsanitary hotel.
YoussefA week ago
Just a moment…
★★★★★·Dubai·8.4
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or just type it — “around the 20th, three nights”
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Pullman Dubai Downtown offers a 5-star experience with elegant accommodations, spa facilities, and a swimming pool with a view. The hotel features a sauna, fitness centre, sun terrace, restaurant, and bar, with free WiFi. Located near Burj Khalifa and Dubai Mall, it provides private check-in, shuttle service, and wellness packages, with a family-friendly restaurant serving international cuisine and a 24-hour front desk.
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How guests rate the property, aspect by aspect.
Nothing good. The room was infested with cockroaches, and both the staff and booking were unresponsive. Rein, bad service, unsanitary hotel.
Youssef·A week ago
The hotel is reasonable but a bit tired. We missed a cool spot to sit, chat, and drink; the pool area was too hot to use, the foyer was cramped, and the bakehouse was just tables and chairs. Blinds at the pool would have helped, as it’s a lovely area. A cooled section would have been nice. The restaurant was great and the food very nice. Everything else was fine—just the Middle East heat!
Joanna·2 weeks ago
The hotel’s location and staff are good, with no negatives.
Ali·2 weeks ago
The staff were nice and helpful, and the manager was gentle and very helpful.
Eisa·2 weeks ago
Fairly close to the airport with a good room size, and there are some eating places nearby; still, construction work is ongoing but will be short‑term, and I will return.
Lindsay·3 weeks ago