Candlewood Suites Flowood, MS by IHG

“It wasn't as nice as expected and the TV channel choices were terrible. Overall disappointment.”

The English lady at the front desk was very nice, but the TV was garbage—there were hardly any channels and the picture looked like it was from 1982! You have to bring your own Firestick or Apple TV to watch anything decent. It was pathetic. The hotel was on the gross side, smelled bad, and was a little beat‑up and dirty. But that’s what you get when you stay at those extended‑stay places.

Bradley·A month ago

“Could not get a receipt for my stay. Incredibly ridiculous and frustrating”

0. Impossible to get a receipt for my stay. Utterly ridiculous

Dustin·2 months ago

The parking lot was clean, well lit, and the area was quiet; the staff were very polite and the room stayed spotless.

Alicia·5 months ago

The place was clean and the surroundings were nice, but in Room 325 the tub stayed hot even though I set it to cold, and the TV and its service were inadequate.

Jason·6 months ago

“Great experience and I will stay there again if I visit the area again.”

I would like to highlight two staff members that were exceptional in every way. Akalya Jackson checked me in and out and was very pleasant, courteous and respectful. Another staff member was Meme. Meme was the most helpful hotel staff member I have dealt with ever. I had forgotten some papers that I had printed at home but failed to pack them. Meme gave me a local site email, and I was able to forward the documents from my phone and send them to the email. She was able to print the documents for me, and she even made a second copy for some other guests I met while checking in, who were there for the same event, and they were able to be better prepared for the event. Top notch customer service. That is very rare these days and they both get a 10 (top ranking) for going above and beyond!!!!!!! Also, the full-sized refrigerator was awesome during the stay. N/A

Martin·6 months ago