“Užas nikad više , a baš šteta mesto i ljudi u samom mestu su ok”
The location was fine. The apartments had tiny shower cabins barely fitting, no protection, and you couldn’t store water after showering. The apartment was very dirty; we spent the first day cleaning. A hole near the door let ants in—thousands of them—so we dusted every corner with baby powder to keep them out. The apartment had only a fridge and a broken coffee machine. Internet and TV over the internet were missing (they hadn’t paid the bill), and they blamed a technical fault. The wardrobe smelled bad, so we kept our stuff in a suitcase. When we asked for a room change, they just said they would check. When we complained about ants, they promised to fix it but never followed up. We filed a complaint with Booking the next day both in writing and by phone, and they said they’d contact us within an hour, but they never did until the end of the vacation. For Booking, I’d give a 1/10—shameful. But when you’re a monopolist you can do whatever you want. We won’t use Booking again, even though we have three accounts on a weekly basis.
MilosA year ago