The reception staff were attentive and the location was good, but the breakfast could be improved.
CarlosA week ago
Just a moment…
Fuorigrotta·9.1
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or just type it — “around the 20th, three nights”
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Prestige Rooms Chiaia in Naples offers a prime location, with Mappatella Beach just 1 km away. The hotel features air-conditioned rooms with private bathrooms, free WiFi, balconies with city views, and soundproofing. Guests enjoy private check-in and check-out, concierge service, and room service. Nearby attractions include Castel dell'Ovo and San Carlo Theatre, with Naples International Airport 14 km away.
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How guests rate the property, aspect by aspect.
The reception staff were attentive and the location was good, but the breakfast could be improved.
Carlos·A week ago
The location was excellent, and the breakfast was very good (I chose to eat at the café that provides the meal). The accommodation was super tidy, clean, and comfortable. I recommend it! The room’s air conditioner wasn’t working (the temperature was 29 °C). On the first night we were moved to another room so the unit could be fixed, which was great. The technician only showed up at the end of the next afternoon and didn’t fix it. Because it was crowded, they sent us back to the original room and gave us a fan. Despite this, the hotel was fair and honest and promptly refunded us for the second night.
Alexandre·2 weeks ago
The bed was comfortable, clean, and the location was calm. However, there was no view, the windows had bars, the room lacked charm, and it was dark—quite different from the photos on the site.
Thierry·2 weeks ago
The rooms were very good and clean, and the receptionist was helpful, giving us several tips for visiting Naples. The only downside was breakfast, which only included a loaf of bread and coffee.
Juan·2 weeks ago
The location was excellent, the place was relatively quiet and pleasant.
Maria·3 weeks ago