The facilities were good, but not all restaurants were open.
JoséA week ago
Just a moment…
★★★★★·Cancún·7.6
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or just type it — “around the 20th, three nights”
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Sensira Resort & Spa Riviera Maya All Inclusive sits directly on Puerto Morelos’ beachfront, offering panoramic sea views and an infinity pool. Rooms feature air‑conditioning, private balconies, minibars and flat‑screen TVs, with family‑friendly and interconnected options. On‑site dining includes Italian, Mexican, steakhouse, grill and buffet breakfast, plus a pool bar and coffee shop.
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How guests rate the property, aspect by aspect.
The facilities were good, but not all restaurants were open.
José·A week ago
The check‑in was disappointing and didn’t meet 4‑star hotel standards; the service was poor, no explanation about the hotel or who to ask, and calling 0 never answered until one time, yet my request wasn’t handled. The concierge area wasn’t mentioned, so I didn’t know where to go. In the room, the balcony light was weak and not controllable from the room, the bathroom had a bad odor, mosquitoes were everywhere, and some of the food tasted salty—chefs should taste their dishes.
Mendez·A week ago
The staff were friendly, but the food selection was limited.
Fred·A week ago
There were plenty of activities for kids, more than just the buffet, and every staff member was welcoming and went out of their way to help.
Lyndsey·A week ago
Todo está muy bien ubicado, la distribución del hotel está fantástica. Nos tocó ir en remodelacion, y por ende no estaban en servicio todas las albercas, el tequila de la casa es muy malo y siempre te dan de ese si es que te descuidas además, los servicios de entretenimiento cierran muy temprano
Eliseo·2 weeks ago