The location was good, but the breakfast was just okay. After checking in we discovered ants in our room. I went to the front desk to report it and ask for another room, but they only asked how many ants there were. They claimed no other rooms were available—even though it was low season—and handed us an ant spray to deal with it ourselves. Thankfully the spray worked and the issue was resolved, but we wished the staff had handled it better. No one followed up to see if the spray had helped or to assess the situation. Overall we expected more attention and service from the hotel.
Melina5 days ago