We were upgraded to the new king suite, which was spectacular—clean and new. The staff were always kind, friendly, and welcoming. Nothing to note otherwise.
Christine3 weeks ago
Just a moment…
★★★★·Whitebridge·7.9
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or just type it — “around the 20th, three nights”
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Mercure Charlestown offers air-conditioned rooms with flat-screen TVs, mini-fridges, and private bathrooms. The hotel features an outdoor, unheated swimming pool and spa pool, free WiFi, and car parking. The Madison Kitchen + Bar serves breakfast and dinner, with an outdoor terrace offering garden and city views. Located near Charlestown Private Hospital, Hunter Stadium, and Civic Theatre Newcastle.
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How guests rate the property, aspect by aspect.
We were upgraded to the new king suite, which was spectacular—clean and new. The staff were always kind, friendly, and welcoming. Nothing to note otherwise.
Christine·3 weeks ago
The restaurant was lovely and the food was great!
Tania·3 weeks ago
Old‑school customer service still matters here; staff smile and greet you as you pass, and it’s nice to have a real reception desk with people welcoming you and proper room service.
Llprinxes·3 weeks ago
I love how easy it is to reach the place, and the staff were all super friendly and welcoming. The room had a perfect bed that was really comfortable.
Jane·4 weeks ago
The location is fine, but the place feels very dated. There were a lot of loud guests early in the morning, even before sunrise, and at night people were swearing outside in the back car park. It just gave me a feeling of being unsafe.
Melissa·A month ago