“Loved the hotel the room was very clean and the entertainment was very good and a added bonus we wil”
The staff were exceptional, and nothing required too much trouble.
Kim3 weeks ago
Just a moment…
★★★·Eastbourne·7.6
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or just type it — “around the 20th, three nights”
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Imperial Hotel, a Victorian seaside gem, sits two minutes from Eastbourne’s seafront and a ten‑minute walk to the town centre and railway station. Its spacious rooms feature flat‑screen TVs, tea and coffee facilities, and en‑suite bathrooms. Guests enjoy a shared lounge, a bar, and a restaurant serving home‑cooked cuisine. Free Wi‑Fi and proximity to the Sussex Heritage Coast enhance its appeal.
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How guests rate the property, aspect by aspect.
The staff were exceptional, and nothing required too much trouble.
Kim·3 weeks ago
The place was large and well‑located.
Julie·A month ago
There was no positive aspect. The beds were infested with bed bugs, crawling everywhere.
Joy·A month ago
The reception staff were helpful, but the older guests complained about…
Yvonne·A month ago
The front desk guy was very friendly and helpful, even handed us breakfast. Our assigned waitress completely ignored us, handed us juice and cereals for the kids, then vanished. We had to ask several different staff for extra milk, apple juice, and glasses of water, all of which were forgotten. We requested water multiple times and only received one glass for the three of us 🤦♀️🤦♀️. The room was too hot, had no fan, the window wouldn’t open, and there were no safety guides even though we had children in the room.
Valerie·A month ago